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Hello Julia,
Sorry for the problems you experienced.
Order No. 6537 - We will refund your full payment within the next 24 hours. We just needed to get confirmation from Hong Kong Post regards to the status of the package, and this took a little while apologies.
Order. No. 6565 - This is showing as delivered in Novosibirsk 13.12.2012 can you please confirm this?
Order. No. 6781 - Your Wire payment was received and 2 watches shipped to Germany on 19.12.2012. Now in Germany Customs (Please note that in Germany, almost 90% of the packages are charged with 20% MwSt due to Strict customs control).
Thanks & Sorry for the inconvenince.
DFI
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